Privacy Policy

Privacy & Policy

At CinfotechAI, we respect your privacy. Our AI platform helps you generate content and automate tasks efficiently while keeping your data secure.

 

1. Introduction

CinfotechAI (“we”, “us”, or “our”) operates the AI platform available at cinfotechai.com. This Privacy Policy describes how we collect, use, and protect your information when you use our services.

By using our platform, you agree to the practices described in this policy.

2. Information We Collect

 

2.1 Personal Information

We may collect personal information such as your name, email, billing address, and payment details when you register, subscribe, or contact us.

2.2 Usage Data

We collect information on how the platform is accessed and used. This includes IP address, browser type, device information, pages visited, and time/date stamps.

2.3 Log Data

In case of technical issues, we may collect log data from third-party tools. This can include your device’s IP address, operating system version, app settings, and crash data.

3. Use of Information

We use your data to:

  • Provide and improve our AI services
  • Respond to support requests
  • Send important updates and notifications
  • Prevent fraud and misuse
  • Comply with legal obligations

We do not sell or rent your personal data to third parties.

4. Third-Party Services

We may use third-party tools and providers (e.g., payment processors, analytics platforms) that may collect data in accordance with their own privacy policies.

Examples include:

5. Cookies

Cookies are small files stored on your device. They help enhance user experience by remembering preferences and tracking interactions.

You can choose to accept or decline cookies in your browser settings. Disabling cookies may affect site functionality.

6. Data Retention

We retain personal data as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or enforce our terms.

7. Your Rights

Depending on your location, you may have rights to:

  • Access the data we hold about you
  • Request correction or deletion
  • Withdraw consent
  • Object to data processing

To exercise these rights, email us at support@cinfotechai.com.

8. Security

We implement standard security measures including encryption, secure APIs, and firewall protection. However, no platform can guarantee 100% security. Please use strong passwords and sign out after use.

9. Children’s Privacy

Our platform is not intended for users under 13. We do not knowingly collect personal data from children.

10. Policy Updates

We may update this Privacy Policy to reflect changes in law or services. Updates will be posted here with the revised date.

Last Updated: August 8, 2025

Still have questions? Browse documentation or Submit a ticket.